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Refund Policy

Refund Policy

It’s okay to change your mind after paying for a booking. We have a 24 hours no questions asked policy where full amount of the booking is refunded to the customer on the same mode of payment used while making the booking. Post 24 hours normal cancellation rules apply. Usually our fares are very much refundable and we work very closely with our customers to ensure they get their refunds on time. All cancellation policies are different and hence we share this information on every ticket and email confirmation sent to our passengers. We even send a copy of the paid invoice by post which contains the cancellations of that particular ticket.

Please be aware airport taxes and certain government taxes are non-refundable and all the refund guidelines will be shared with you at the time of confirming a cancellation.

We strongly recommend all our customers to apply for a travel insurance to cover their entire trip for any future cancellations so that they are covered even if they have to make a date change on their ticket. Please feel free to talk to our Travel Experts at the time of booking in case you are not sure how to go about booking your travel insurance and get to know some dependable companies with whom you can book with confidence.

Our refunds are usually processed within 10-15 working days, this time frame may change due to holidays. We are always here to help you with your booking, call us on our toll free number (844)777-9599 for any travel related query, you can also write to us at sales@PristineTravel.US.